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Santa's Star Refund and Return Policy
⭐ Refunds
Once your return is received and inspected, your refund will be issued to the original payment method within 3–7 business days.
Refunds cover:
✔ Product cost
✔ Initial shipping cost
✔ Taxes
The only time we do not issue refunds is when:
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The item is returned missing major components
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More than 30 days have passed without communication
We are reasonable — if there is an issue, we will work with you.
⭐ Lost or Missing Packages
If your package is lost in transit or marked delivered but not received:
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Contact us within 7 days
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We will work with the carrier to locate it
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If we cannot confirm delivery, you will receive a free replacement or full refund
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