Privacy Policy

A legal disclaimer

Effective Date: 04/16/2025

Santa’s Star is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.santasstar.com. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide when you:

Place an order
Sign up for our newsletter
Contact us via form or email
Participate in giveaways or promotions

This may include:

Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely through third-party platforms)

b. Non-Personal Information

We automatically collect certain information about your device and browsing activity, including:

IP address
Browser type
Device type
Referring/exit pages
Time spent on pages
Cookies and tracking pixels

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order or customer support requests
Send newsletters and promotional materials (only if you opt in)
Improve our website and customer experience
Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

Trusted service providers (e.g., payment processors, shipping carriers, email platforms)
Legal authorities are required to comply with the law
Analytics tools to help us understand how our website is used

All third-party providers are only given the data necessary to perform their functions and are required to keep your information secure.

4. Children's Privacy (COPPA Compliance)

Santa’s Star is a family-friendly brand, but our website is not intended for children under the age of 13. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that we have collected information from a child under 13, we will promptly delete it.

Parents or guardians who believe their child has submitted personal information can contact us at: support@santasstar.com.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. These technologies help us:

Remember items in your cart
Understand website traffic patterns
Personalize content and ads

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or delete your data
Withdraw consent for marketing
Opt-out of cookies and tracking tools

To exercise your rights, please contact us at: santasstarllc@gmail.com.

7. Data Security

We take appropriate measures to protect your personal information using industry-standard security practices, including secure socket layer (SSL) technology and secure third-party payment processors.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed of how we protect your data.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:
📧 support@santasstar.com